Terms of service

 

Motor Builds — Terms of Service

 


Last updated: 24 December 2025

 


 

 

1. Who We Are

 


Motor Builds (“we,” “us,” or “our”) operates the website motorbuilds.com (the “Site”). We curate and sell building block sets, model-building kits, and related accessories for hobby, display, and gifting.

 


 

 

2. Acceptance of Terms

 


By accessing or using our Site, you agree to comply with—and be bound by—these Terms of Service (“Terms”). If you do not agree, please do not use the Site. We may modify the Terms at any time; continued use after changes are posted means you accept the revised Terms.

 


 

 

3. License to Use Our Site

 


Provided you follow these Terms, we grant you a revocable, non-exclusive, non-transferable licence to access and use the Site for personal, non-commercial purposes.

 


 

 

4. Definitions

 

Term

Meaning

Cookie

A small data file stored by your browser to help the Site remember preferences and gather analytics.

Company / we / us / our

Motor Builds, 171-75 Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM.

Country

United Kingdom.

Device

Any internet-connected device (phone, tablet, computer, etc.) used to visit the Site.

Service

E-commerce sale and delivery of Motor Builds products plus any other features described on the Site.

Third-party service

Advertisers, payment processors, logistics partners, or other parties whose products or services we reference.

Website

motorbuilds.com

You / user

Any person or entity accessing the Site or purchasing our products.

 


 

 

5. User Responsibilities

 


You agree to:

 

  • Provide accurate, current, and complete information whenever you create an account or place an order.

  • Keep your password secure and restrict access to your account.

  • Notify us immediately of unauthorised use of your account or any security breach.

  • Accept responsibility for all activities carried out under your account.

 

 


 

 

6. Restrictions

 


You must not (and must not allow anyone else to):

 

  • Sell, lease, sublicense, distribute, or otherwise exploit the Site commercially.
  • Reverse-engineer, decompile, disassemble, or create derivative works from any part of the Site.
  • Remove or alter any proprietary notice or trademark on the Site.

 


 

 

7. Information We Collect

 


We may collect information such as:

Category

Examples

Purpose

Personal identification

Name, email, postal address, phone number

Account creation, order fulfilment, customer support

Payment

Card details (processed securely by Shopify Payments and/or other payment providers)

Complete transactions

Non-personal

Browser, device type, IP address, pages visited, session duration

Analytics & site optimisation

For full details, see our Privacy Policy.

 


 

 

8. Return & Refund Policy

 


If you’re not satisfied with your purchase, email contact@motorbuilds.com within 14 days of delivery. Items must be unused and in original packaging. Full policy details are provided in our Return & Refund Policy.

 


 

 

9. Limitation of Liability

 


To the fullest extent allowed by law, Motor Builds shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Site or products purchased through it.

 


 

 

10. Indemnification

 


You agree to indemnify and hold harmless Motor Builds, its employees, and affiliates from any claims, losses, liabilities, damages, or expenses (including reasonable legal fees) resulting from your misuse of the Site or breach of these Terms.

 


 

 

11. Your Suggestions

 


Any feedback, ideas, or suggestions you submit (“Suggestions”) become our exclusive property. We may use or publish them without obligation to compensate or credit you.

 


 

 

12. Your Consent

 


By using the Site, registering an account, or making a purchase, you consent to these Terms.

 


 

 

13. Links to Other Websites

 


Our Services may link to external sites not operated by Motor Builds. We are not responsible for the content or privacy practices of those sites. Once you leave our Site, our Terms no longer apply.

 


 

 

14. Cookies

 


We use cookies to enhance Site performance (e.g., remember login status, maintain cart sessions, and improve user experience). You can disable cookies in your browser, but some Site functions may not work correctly. We do not store personally identifiable information directly in cookies.

 


 

 

15. Changes to These Terms

 


We may update these Terms periodically. Changes take effect once posted on this page, with the “Last updated” date refreshed. Review this page regularly to stay informed.

 


 

 

16. Contact Us

 


Questions about these Terms? Reach us at:


Email: contact@motorbuilds.com

Phone: +44 20 8040 2853 / +1 307 372-6833

Mailing addresses:

 

  • United Kingdom: 171-75 Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM
  • United States: 1309 Coffeen Avenue STE 1200, Sheridan, WY 82801, UNITED STATES